Main tasks:
- Quality assurance and quality control of robot products
- Determine the criteria of releasing applications and OS for the Chinese market
- Create a test item to determine the quality and launch a team that can execute it
- Support the release the Applications and OS for the Chinnese Market
- Judge the scope for fixing in the next applications or OS to improve the product
Details:
- Suppress the robot's behavior that damages the brand image (e.g. Risk of the Robot falls down, harm people's mind and body, lead to inquiries.)
- Prioritize detected issues and notify the internal team and developers
- Investigate the cause of the detected issues and provide appropriate feedback to the developers
- Establish procedures or test applications to easily reproduce detected issues
- Inform the known issues to internal team and create a workaround
- Co-working and sychcronizing with HQQA and JPQA
- Collaborating with technology partner (ex. 3rd party solution vendors)
Mandatory skills and experiences:
- Strong passion for service robot products
- Strong understanding of service robotics technology ecosystem (Hardware, OS, STT/NLP/TTS, SLAM, Face recognition, etc.)
- Better understanding of service robots market in China
- Experience and knowledge to utilize sourcing partners for development and testing
- Solid leadership and team management skill
- Excellent command of written and oral English & Chinese language
- Superb communication skill to influence stakeholders/internal partners across functional teams and regions
- Perseverance to work in doubt of the quality of developers and products
- Ability to appropriately visualize and judge the impact of the detected issues
- Ability of taking action and high hospitality to improve the products
Preferred skills and experiences:
- Service robot hardware background
- Service robot deployment experience in China market
- 5 years’ experience in related field of robotics or smart electronic devices
- Extensive awareness and industry contacts in service robot technology ecosystem
- Experience in deploying applications/systems on the cloud
- Experience of team management in multi-national company
- Experience in establishing a new technical product team or working for a startup
- Experiences of product planning and product development in Software or Hardware