Personal Attributes:
- Honest, personable, positive, outgoing, straightforward
- Result and solution-oriented, team player, pro-active to fulfill responsibilities
- detail-oriented with a focus on high quality work
- Interested in learning and working on a variety of tasks
- Analytical, structure and logical thinking
Responsibilities:
- Understand clients’ IT needs and objectives, propose proper concepts and solutions in order to achieve clients’objectives, make proposals and sell to clients
- Develop new IT products, offer more services
- Organize and manage IT projects (software development, network/hardware set up, ERP implementation, domain) to ensure quality and delivery, and according to concept
- Be responsible to control hardware and software vendor search, quotation and purchasing handling, in order to achieve best price, quality and performance, for internal clients and external customers
- Be responsible for the quality of installation, upgrade, maintenance and provide troubleshooting of storage servers, backup processes, workstations, laptops, mobile devices and printers in a Windows-based environment, to ensure a smooth and efficient office daily operation
- Strictly and systematically follow company internal IT process, instruction, continue improve IT process, update IT documents, in order to deliver professional services to internal and external customers
- Keep good relationship with various IT vendors, identify new IT vendors constantly for better price or services;
- Contribute to the research in term of new technologies and solutions to management when requested
Requirements:
- Business and management
- Good inter-personal and communication skills
- Good organization and team organization capabilities
- Strong project management and customer relations management abilities
- Good leadership and coaching skills
- Experience working with international clients o Good oral and written English
- For non native Chinese speaker, HSK 4 or above proficiency is required, with the ability to deal with Chinese vendors and review or modify contract in Chinese
Technical
- Strong system analysis, specification and documentation skills based on UML terminology
- Up to date knowledge about IT solutions, both on infrastructure and information systems (hardware and software)
- Good understanding of advantage and disadvantages of mainstream technologies and of MS Office, SharePoint Server and MS Project products.
- Track recorded full life cycle IT project management (from business requirements analysis to technical specification, development, testing, deployment and maintenance)
- Good understanding of network systems set-up, protection and maintenance o ERP understanding and experience is a plus